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We are extremely concerned to protect
your privacy and confidentiality. We understand that all users of our
site are quite rightly concerned to know that their data will not be
used for any purpose unintended by them, and will not fall into the
hands of a third party. Our policy is both specific and strict. If you
think our policy falls short of your expectations or that we are failing
to abide by our policy, do please tell us.
We are constantly
vigilant for credit card or other fraud. We report all charge backs to a
credit reference agency. If you have any reason to seek the return of
money paid, please contact us rather than your credit card issuer.
Information
may be unlawfully available to hackers and snoopers. We take no
responsibility for this. The risk is no different from a similar risk in
a bricks and mortar establishment. Except as set out below, we do not
share, or sell, or disclose to a third party, any personally
identifiable information collected at this site. If this policy should
change in the future (most unlikely), then we shall provide notification
in advance, and the opportunity for all users to indicate whether or
not they would prefer that we do not provide the information to third
parties as proposed.
Here is a list of the information we collect, and why it is necessary to collect it:
1 Basic identification and contact information, such as your name and contact details.
This information is used:
1.1 to provide you with the services which you request;
1.2 to maintain our accounts;
1.3 for billing purposes;
1.4 to enable us to answer your enquiries;
1.5 for verifying your identity for security purposes;
1.6 for marketing our services and products;
1.7 to help make our web site as useful to you as possible;
1.8
information which does not identify any individual may be used in a
general way by us or third parties, to provide class information, for
example relating to demographics or usage of a particular page or
service.
2 Your domain name and email address
are recognized by our servers and the pages that you visit are recorded. This information is used:
2.1
in a collective way not referable to any particular individual, for the
purpose of quality control and improvement of our site;
2.2 to send you news about the services to which you have signed up;
2.3 to tell you about other of our services.
3 Financial information, including credit card details
This
information is used to obtain payment for goods and services you have
ordered from us. This information is taken through a secure page using
128 Bit SSL Encryption. You will note that this page has a web address
starting "https", not "http". The additional "s" denotes its secure
status. Such information is automatically encrypted as soon as you
confirm it and passes to us in encrypted form. We store the encrypted
version on our servers, to save you having to re-enter it when you buy
from us again, after when it is automatically deleted. The encrypted
information is retained for a period of 2 months, when it is
automatically deleted.
Note: your Internet browser may produce a
warning message. This is automatic and does not reflect on the high
level of security built into our system.
5 Information volunteered by you
for
a particular purpose, for example a personal profile, survey, job
application form, or contest. This information will be used exclusively
for the purpose for which you have provided it. Information is
disclosed to third parties only where the third party concerned
qualifies in whatever way the web site page requires. We will make
absolutely clear on the face of the page, any intention to publicise the
name of a winner.
6 Affiliate information
This is
information given to us in the course of your business and ours as you
have applied to join our affiliate scheme. Such information is retained
for business use only. We undertake to preserve the confidentiality of
the information and of the terms of our relationship. This information
is used :
6.1 to maintain our accounts and affiliate records;
6.2 for billing;
6.3 to enable us to answer your enquiries;
6.4 for verifying your identity for security purposes;
6.5 to send you news about the services to which you have signed up;
6.6 to tell you about other of our services.
7 Business information
This
is information given to us in the course of your business and ours,
such as in relation to your application to partner with us or advertise
with us. Such information is retained for business use only. We
undertake to preserve the confidentiality of the information and of the
terms of our relationship. It is not used for any other purpose. We
expect you and any partner to reciprocate this policy.
8 Disclosure to Government
and
their agencies. We are subject to the law like everyone else. We may be
required to give information to legal authorities if they so request or
if they have the proper authorisation such as a search warrant or court
order.
9 Information request
At any time you may
review or update the personally identifiable information that we hold
about you, by contacting us at the address below. To better safeguard
your information, we will also take reasonable steps to verify your
identity before granting access or making corrections to your
information.
This confidentiality policy has been compiled so
as to comply with current UK, US and EU legislation, so far as we are
aware. If you have any question regarding the confidentiality policy,
please contact us at:
UK Watch and Jewels
1 Mitchells Court
Tamworth
B79 7AF